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www.fishmansfrags.co.uk are so confident of our industry leading packaging and quality renowned stock we are issuing the following promise! We guarantee live arrival on all our livestock products! To qualify for this you must: - Accept and sign for delivery on the first attempt.
- Acclimate according to our acclimation procedures (found HERE ).
- Contact us within 4 hours of delivery with any issues (numbers are below with email).
- In the event of a loss, return the specimen(s) to us in the original packaging.
If you have followed this procedure and have suffered a loss you will be given a FULL refund for the ordered items minus the shipping costs, fishmansfrags do not send out replacement items unless arranged with prior agreement. Please contact us using the following for assistance.Tel: +44 (0) 7817 571831Tel: +44 (0) 161 2887548Both numbers have a voicemail, please leave your details if there is no answer Or email us on:
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So now you know we are 100% behind each and every one of our live products you really can be assured of our quality - what are you waiting for - order today! |
